We are a vital link between the public’s need for assistance, both emergency and non-emergency, and the agencies which provide that assistance.  Working as a team, we strive to achieve this goal with the utmost professionalism and courtesy, pledging to treat all persons with respect and consideration.  We provide prompt, accurate and efficient service to both the public and those with whom we work.  Remembering, we are representatives of an institution whose integrity can never be compromised. 

We are service oriented and provide the necessary information and assistance required to allow this center to run smoothly and efficiently.

Our responsibility to the community does not change nor falter when we go home for the day.  We do not put our lives on the line, but everyday we make a difference. While law enforcement, ambulance personnel and firemen may be the backbone of emergency services, we are the heart.